About Dose

Share & Earn

  • How can I receive credits by inviting friends to join?

    Simply follow these steps :
    1 . Create an account by clicking LOGIN
    2. At the bottom of the Profile section, you will find your custom link to share. This link may also be found on your order confirmation
    3. When sharing your custom link, your friend will automatically receive $10 upon creating an account using that same link. As soon as they make their first purchase you will receive $10 worth of store credits.
    4. Share, earn and repeat.

  • I shared my link but I have not received credits. Why?

    Obtaining credits is only valid on the creation of an account or upon the first purchase of the new referred client . For example , if your friend had purchased from us in the past, no credits can be obtained. Also, it is essential that the shared link is used when creating the account, since it is that personalized link that tracks who referred who. Dose reserves the right to refuse the obtention of credits in cases of abuse or fraud.

The Juices

  • Cold-pressed: what does it mean?

    All of our juices are cold-pressed, which means that they are not heated, heat pasteurized, or chemically treated. By applying thousands of pounds of pressure, our Norwalk juicer keeps all of the nutrients intact, allowing your body to quickly absorb everything.

  • Heat pasteurized: what does it mean?

    Heat pasteurization, no matter how “lovingly” or “gently” it is done, results in a juice that has been effectively heated (thus, cooked), killing essential vitamins, minerals, and live enzymes. We never apply heat on any produce or juices.

  • Your Norwalk Juicer: how is it different than mine?

    Traditional blenders spin at extremely high speeds, extracting juice via blades that grind and chop. This process creates friction and heat which kills vitamins, minerals, and live enzymes. Our juices are cold-pressed by the Norwalk juicer which is known to extract up to five times the amount of nutrients as most other juicers.

  • Do you source local produce?

    All of our produce is organic and raw, and we are working constantly with local farmers to bring in exclusively local produce. While some of our fruits and vegetables may currently not be local, we’re aiming to make this a realistic goal in the coming months.

  • Is everything really organic?

    Yes. One cannot use the term organic on its labels if it is not certified. We have always used organic ingredients, but now we have the stamp of approval that we always do. We are proudly certified organic by Ecocert Canada ( USDA organic and Canada organic). Without certification a product is not guaranteed organic and you may be getting less for your money. Since we only use organic ingredients, it will happen that we temporarily suspend the production of one of our flavours due to a certain ingredient being unavailable in the organic section. ( ie. Almond milks summer 2015)

  • How long do Dose juices conserve?

    You can keep Dose juices in your refrigerator for up to 4 full days once open. Separation is a sign that no homogenizing agents were added and only natural ingredients were used (read: celebrate separation!). Shake well and enjoy.

  • Why did my juice separate after some time?

    This is one of the most common phenomena with freshly pressed juices, and it’s a sign that the juice you’re drinking is made with all-natural produce. It’s always a good idea to shake your juice before consuming it. Dose juices never use any chemicals or homogenizing agents.

  • Counter-indications (diabetes, blood thinners, etc.)

    In any situation where a medical condition comes into question, it is always best to contact your doctor or health care provider. If you have any type of medical condition that affects the way you eat or drink, consult your doctor before any cleanses or detoxes.

  • How much weight will I lose?

    Although Dose juices were not designed to make or be part of any weight-loss program, they can have that effect. By adding raw and nutritious juices to your diet, you will naturally begin craving more fruits and veggies, and less processed, sugary foods.

Orders & Billing

 

Subscription

  • How to pause your subscription?

    You can go to your account and then in subscription section. Here, you’ll be able to skip the next delivery for any of your subscriptions. Just click on the button “Skip Next Delivery”.

  • How to see your subscription status?

    You can easily check your subscription status in your account menu. Just go to the subscription section.

  • How to modify your subscription?

    Send us an email at [email protected] with your subscription # and we’ll make sure to modify your selection like you want.

  •  How to cancel your subscription?

    Send us an email at [email protected] with your subscription # and we’ll cancel your subscription.

     

Delivery

  • How much does delivery cost?

    We currently offer free juice delivery to the downtown core of Montreal. We still deliver to surrounding regions and postal codes, but at a small cost. We also deliver across Québec and Ontario. For more information visit the “delivery” page.

  • Where do you deliver?

    We currently deliver across the island of Montréal and many regions of Québec and Ontario. Consult our delivery guide to see if your postal code is in our delivery zone.

  • Are there any stores or pick-up points?

    No, but we love doing Pop-Ups. Follow us on Facebook to know where we will go next. Otherwise, you can also find us in various cafes, grocery stores and fitness studios around the province of QC and ON. Visit dosejuice.com/retail for more info